At Country Pine Kennels & Cattery, we prioritize the well-being of your pet, our team of professionals are trained in Companion Animal Handling and Dog Training. Our staff are committed to providing exceptional care, ensuring a safe and enjoyable experience for every pet.
Cat Boarding
Pet Boarding Facility Arrival Times
Monday to Friday 9am-10:45am
Saturday 10am-10:45pm
Sunday 10am-10:45am
Pet Boarding Facility Departure Times
Monday to Friday 3pm-4:45pm
Saturday 3pm-3:45pm
Sunday 2pm-2:45pm
Upon your cat’s arrival, a team member will warmly welcome them and engage in a detailed discussion to note any special requirements your cat may have. This information is carefully recorded on their secure file to ensure personalized care during their stay. Once settled, your cat will be accommodated in a comfortable room, designed to provide a restful environment for their holiday.
At our newly established, state-of-the-art cattery, we prioritize the well-being and comfort of your feline companions by providing an environment that mirrors the warmth and security of home. Our dedicated team ensures that each cat receives personalized care and attention, akin to how they would be treated in their own family setting.
Our facility is meticulously designed with the safety and comfort of your cat in mind. Entrance is equipped with double door entry, to enhance security. Inside, you will find safe and secure cat condos alongside a spacious play area that is both homely and inviting. Fully insulated and climate-controlled throughout the year, our cattery offers a tranquil space for your cat, away from the distractions of canine visitors, ideal for exploration and relaxation.
Each cat is provided with a private room furnished with a cozy bed, allowing them to unwind in peace during their stay. Suitable feline family members are able to share playtimes and a conjoining room, promoting a sense of familiarity and comfort.
When arranging a stay for your feline companion, you have the option to select between our Classic or Luxury Accommodation.
In our Classic Accommodation, your cat will reside in an individual, secure condo designed for their well-being. Each condo includes a comfortable bed for snuggling, along with blankets, and distinct areas for dining and toileting. This setup ensures ample space for your cat to stretch and move freely, providing them with a pleasant and relaxing holiday experience.
For those seeking an elevated experience, our Luxury Accommodation offers your cat unparalleled comfort. Here, they will enjoy a spacious and secure room equipped with two plush beds for relaxation, an assortment of cushions, blankets, and a personal cat hammock. Additionally, the room features a scratching post, chandelier, and separate dining and toileting areas, ensuring a truly luxurious retreat for your pet.
We tailer playtimes to suit your cats personality, needs and likes, there will be plenty of one on one attention, cat games and fun toys to play with during their holiday. Cats love to relax on our cat hammocks which are located around our cattery play area, while watching the world go by or soaking up some sun.
We also provide additional Enrichment Activities, designed to enhance your cat’s experience during their holiday.
Playtimes are supervised by our qualified staff at all times and condos are cleaned while cats are out exploring our cattery and enjoying themselves.
After your cat has enjoyed their holiday, a nice warm towel treatment and brush, can be an excellent way to prepare them for the journey home.
At Country Pine Kennels & Cattery, your cat is treated to high-quality nutrition, enjoying premium dry kibble complemented by a variety of wet food to choose from, served twice daily. Our staff are trained in administering medications, allowing you to relax and feel confident that your cat is receiving professional care.
Medications, Supplements or Creams are an additional cost, per administration or application.
We offer tailored care for senior cats, including quiet areas, gentle enrichment, and regular health monitoring by our experienced staff. Cats over the age of 11 years will automatically go onto our age care routine at an additional daily cost, per cat.
Our facility is located alongside the family home, providing constant care for your pet, which can alleviate any concerns while you are on holiday. In case of any health emergencies, we have 24-hour access to local veterinary services. Additionally, we maintain a secure file with both a secondary and an emergency contact for each pet, ensuring prompt communication if any urgent situation arises.
During your cat’s stay we offer a complimentary photo, which we share on our social media platforms. This way, you and your family can stay updated and connected with your cat’s holiday experience, even when you’re away.
We offer pet updates for added piece of mind during your pet’s holiday.
Facility Tour Times
Monday – Sunday 12pm-3pm
We are absolutely delighted to invite you to explore our facilities with daily tours available!
Picture yourself enjoying a freshly brewed cup of coffee from our welcoming snack & coffee station as we guide you through our space.
This is an opportunity you won’t want to miss.
Reach out to our reservations team today to book your visit! We’re eagerly looking forward to the pleasure of showing you around!
See What Our Clients Say
Our rescue pup that we had for a week stayed with the team at Country Pine, and we couldn’t fault them one bit! They were tentative he bounced around before we had him and showed compassion for the situation.
Monty obviously had a blast based on the photos they showed us and we’ll be sending him back weekly for a play with the team and other doggies!
My doggo absolutely loves going to Country Pine for doggy day care and for a holiday in their kennel. He is always so happy and excited when we arrive and is always in a great mood when we pick him up! The staff are always so friendly too. They also have a great bus/taxi service for doggy daycare days.
These guys are doing it right. My dogs love coming here and they’re always so well cared for. All the photos are also a plus 😊
Absolutely fantastic with my dog, Brian. Brian loves going and gets very excited when we are on our way when he attends Doggy Day Care. Do yourself and your pet a favour and book your pet in. They will love it
My dog Loves going there for doggy daycare he has made some friends and has been to the beach for the 1st time with them he gets training with Lee. He had his very 1st boarding stay for 5 days while I went away and I loved the Skype calls and the photos I got of him I was reassured by Lee that he was doing ok which made me happy as I was worried about him being away from me but Lee and the team at country pine took exceptional good care of him and treated him with respect and he got the attention he needed and I got the Skype calls and the photos I needed to see that he was ok and getting treated right. Thank you Lee and the team at country Pine my dog loves coming there to play with the other dogs and to learn from the training he gets. I would highly recommend Country pine to my family and friends Lee, Tash and the team are the best.
Took my dog for a "training course" here and was told that by the end of said training, my dog would come to the trainer instead of me, he would heel and have a good recall foundation, and generally, have better manners around other dogs.
When I got there to pick him up, he listened to no one, and just ran up and down the fence line trying to get to the other dogs with no concern as to what me or the trainer were doing. It makes sense why I wasnt allowed to visit. He was as lean as anything and had clearly just been running himself stupid for 2 weeks. I'm still dealing with that aftermath.
Ive been sitting in this for a good while, wondering if it was the right thing or not to post. I was naive and trusted my dog to someone who made promises that weren't followed through on.
1500 bucks fown the drain, and 2 weeks with my dog ill never get back. Beware.
Teddy loves going to Country Pine Kennels. He is an active 2-year-old cavoodle and he often combines his stays with doggy daycare. Loves the staff and playing with all the different breeds of dogs there. Have always been completely happy with the treatment he receives from the dedicated staff and spacious surroundings
Could not recommend Lee and the team more. Brilliant care for my golden retriever
Such a wonderful place. I highly recommend Country Pine Kennels
FAQ’s
Can my cat board with another cat?
In Victoria, regulations stipulate that cats must be housed individually unless they are compatible cats from the same household. In such cases, owners must sign an agreement upon arrival to allow their cats to be housed together. Cats from the same household can also participate in shared playtimes, provided the owner grants permission. It is important to note that cats from different households are not allowed to interact with each other. However, all cats will receive personalized attention and interaction from our staff during their stay.
Can I or a friend visit my cat during their holiday?
When considering a visit to your cat while they are on holiday with us, it’s important to understand the potential impact on your cat’s experience. We generally advise against such visits, as they can lead to confusion for your cat. They might not fully grasp why a familiar face would appear and then depart without them. Our goal is to help them acclimate to their temporary environment, allowing them to form a bond with our staff and partake in a variety of comforting activities, such as cuddles, pats, and pampering.
To keep you connected with your cat, we offer several communication options. With your consent, we share photos and videos of your cat’s stay on our Social Media pages. Additionally, we provide a pet update service through Email, Facebook messages, or Phone Calls. You may also opt for additional Enrichment Video Calls to stay in touch with your cat visually.
If a visit is absolutely necessary during a prolonged stay, we recommend scheduling these appointments in advance, ideally at the time of drop-off, and limiting them to essential occasions. This approach ensures minimal disruption to your cat’s routine and aids in maintaining their comfort and happiness.
How often do we feed?
Each cat is provided with meals twice daily, once in the morning and once in the evening. The diet consists of premium dry kibble complemented by variety of different tin meats.
During the booking process and upon arrival, we inquire about any specific feeding requirements or preferences your cat may have. This information is carefully documented in your cat’s confidential record to ensure their dietary needs are consistently met.
Can I bring my cats own food?
You are welcome to provide your cat’s own food, especially if they have specific dietary needs, are selective eaters, or have health-related dietary restrictions. Our staff are trained in accurately measuring and administering any special feeding requirements your cat may have.
During the booking process and upon arrival, we will inquire about the type of food your cat consumes at home, the feeding frequency, and the reasons for any special dietary needs.
We encourage owners to bring their cat’s own food if it aligns with the pet’s conditions. There is no additional charge for accommodating special feeding instructions. However, we do ask that any pre-cooked meals be pre-portioned and clearly labelled with your cat’s full name prior to your arrival. This ensures that we can store and administer the meals appropriately. For those meals that require refrigeration or freezing, we have the necessary facilities to keep the food fresh and safe for your pet.
Medication or Supplements are an additional cost, per administration.
What if my cat is on medication/s?
Are staff are trained to administer medication and injection medications. To ensure a smooth process, we advise owners to clearly label all medications with their cat’s full name prior to arrival.
During both the booking process and upon arrival, you will be asked to provide detailed information about the medication, including its purpose, this is documented in your pet’s secure record. For medications that need refrigeration, we have a dedicated fridge to maintain proper storage conditions.
Medications or Supplements are an additional cost, per administration.
Do you offer care for senior cats?
Yes, we love our older guests! We offer tailored care for senior cats, including quiet areas, gentle enrichment, and regular health monitoring by an experienced cat sitter. cats over the age of 11 years will automatically go onto our age care routine at an additional daily cost, per pet.
Can I bring my cats belongings for their board?
Every cat is provided with a soft bed, cozy bedding, and blankets to make their stay as comfortable as possible. Additionally, cats can enjoy a variety of toys during their play sessions.
If you prefer to bring your cat’s personal blanket or favourite toy for an anxious cat, please limit it to one item. We kindly request that this item be clearly labelled with your pet’s full name. It is important that these items are easily washable and dryable, as we will clean them if necessary, during your cat’s stay.
Please note that we will not require your cat’s personal collar and /or car crate during their stay. These items will be removed upon arrival and handed back. Remember to bring them for your cat’s Departure process.
Should I bring anything with me when arriving my cat?
Please bring along your cats up to date yearly vaccination certificate. Your cat’s medication/s and /or special food/s and any important information on special medications, health concerns / issues or feeding requirements.
All cats need to arrive correctly restrained so if you wish to leave your cats collar and/or cat carrier with us we can label and store ready for their departure.
Please bring along your cat’s up to date yearly vaccination certificate. Your cat’s Medication/s and / or Special Food/s and any important information on special medications, health concerns, health issues or feeding requirements.
All cat’s need to arrive correctly restrained, so please bring your cat’s crate with you on arrival and departure.
What if my cat has sensitive skin?
Upon your cat’s arrival for their stay, your cat is weighed, and a comprehensive health assessment will be conducted. You will be asked to disclose any existing health or skin concerns, which will be documented in your cat’s secure record.
For cat’s receiving a bath or grooming services at the conclusion of their visit, we offer specialized products designed for sensitive skin.
If your cat tends to develop skin irritations, we kindly request that you provide their specific creams, skin care products, or bathing items for use during their stay. This ensures that we can maintain your cat’s comfort and health effectively.
We advise owners to clearly label all products with their cat’s full name prior to arrival.
Medications or Creams are an additional cost, per administration.