At Country Pine Kennels & Cattery, we prioritize the well-being of your pet, our team of professionals are trained in Companion Animal Handling and Dog Training. Our staff are committed to providing exceptional care, ensuring a safe and enjoyable experience for every pet.

Grooming Appointment Arrival Times
Arranged at time of Booking

Grooming Appointment Departure Times
Arranged at time of Booking

At Country Pine Kennels newly established Pet Spa, we provide an exemplary range of professional grooming services specifically designed to meet the unique needs of your pet. Our facility is equipped with modern amenities to ensure that each grooming session is both effective and enjoyable for your pet.

Our skilled grooming professionals are dedicated to creating a calming atmosphere, helping your pet to relax and enjoy their time with us. This approach not only enhances the grooming experience but also contributes positively to your pet’s overall sense of tranquility and comfort.

Elevate the experience by combining grooming with a fun day in Doggy Daycare, this option that allows your pet to engage in playful activities throughout the day. This combination is designed to enhance your dog’s overall well-being, ensuring they not only look their best but also feel rejuvenated.

After your dog has enjoyed their holiday, a hydro bath can be an excellent way to prepare them for the journey home. This warm bath not only relaxes your pet but also includes an aromatherapy shampoo and conditioner, offering a soothing massage experience. A thorough brushing follows, and your dog is gently dried with a towel or blow dryer. This process ensures that your pet is calm, refreshed, and pleasantly fragrant, making their trip home more comfortable.

Country Pine Kennels provides a comprehensive selection of grooming services that can be seamlessly integrated into your pet’s boarding to enhance their experience.

Welcome to Country Pine Kennels Grooming Appointment Pet Taxi

Sale & Longford

Grooming Appointment Taxi

Available Days

Monday

Pick up Time: 9am-9:30am

Drop off Time: 2pm-2:30pm

Traralgon & Rosedale

Grooming Appointment Taxi

Available Days

Friday

Pick up Time: 9am-9:30am

Drop off Time: 2pm-2:30pm

At Country Pine Kennels & Cattery, your dog is treated to high-quality nutrition, enjoying premium dry kibble complemented by chicken or beef meatloaf, served twice daily. Our staff are trained in administering medications, allowing you to relax and feel confident that your dog is receiving professional care.

Our facility is located alongside the family home, providing constant care for your pet, which can alleviate any concerns while you are on holiday. In case of any health emergencies, we have 24-hour access to local veterinary services. Additionally, we maintain a secure file with both a secondary and an emergency contact for each pet, ensuring prompt communication if any urgent situation arises.

During your dog’s Grooming Appointment we offer a complimentary photo, which we share on our social media platforms. This way, you and your family can stay updated and connected with your dog’s experience.

We offer Grooming pet updates for added piece of mind.

Facility Tour Times

Monday – Sunday

11am-3pm

We are absolutely delighted to invite you to explore our facilities with daily tours available!

Picture yourself enjoying a freshly brewed cup of coffee from our welcoming snack & coffee station as we guide you through our space.

This is an opportunity you won’t want to miss.

Reach out to our reservations team today to book your visit! We’re eagerly looking forward to the pleasure of showing you around!

Stay Connected on Our Socials While on Holiday

FAQ’s

Is it possible for my dog to be boarded with another dog?

Certainly! With the required consent from clients, we can board compatible family dogs from the same household in the same room. Additionally, we offer the option to house dogs from different households together, provided we have client approval and our trained staff have conducted a thorough assessment to ensure compatibility.

During their stay, each dog’s behavior and temperament are carefully evaluated. With client permission, if dog is deemed suitable, they may have the opportunity to socialize and form friendships with other dogs during playtimes. Regardless of their interactions with other dogs, all dogs receive individual attention and interaction with our staff, ensuring a comfortable and engaging experience during their stay.

Can I or a friend visit my dog during their holiday?

When considering a visit to your dog while they are on holiday with us, it’s important to understand the potential impact on your dog’s experience. We generally advise against such visits, as they can lead to confusion for your dog. They might not fully grasp why a familiar face would appear and then depart without them. Our goal is to help them acclimate to their temporary environment, allowing them to form a bond with our staff and partake in a variety of comforting activities, such as cuddles, pats, and pampering.

To keep you connected with your dog, we offer several communication options. With your consent, we share photos and videos of your dog’s stay on our Social Media pages. Additionally, we provide a pet update service through Email, Facebook messages, or Phone Calls. You may also opt for additional Enrichment Video Calls to stay in touch with your dog visually.

If a visit is absolutely necessary during a prolonged stay, we recommend scheduling these appointments in advance, ideally at the time of drop-off, and limiting them to essential occasions. This approach ensures minimal disruption to your dog’s routine and aids in maintaining their comfort and happiness.

How often is my dog fed?

Each dog is provided with meals twice daily, once in the morning and once in the evening. The diet consists of premium dry kibble complemented by chicken or beef meat loaf.

During the booking process and upon arrival, we inquire about any specific feeding requirements or preferences your dog may have. This information is carefully documented in your dog’s confidential record to ensure their dietary needs are consistently met.

Can I bring my dogs own food?

You are welcome to provide your dog’s own food, especially if they have specific dietary needs, are selective eaters, or have health-related dietary restrictions. Our staff are trained in accurately measuring and administering any special feeding requirements your dog may have.

During the booking process and upon arrival, we will inquire about the type of food your dog consumes at home, the feeding frequency, and the reasons for any special dietary needs.

We encourage owners to bring their dog’s own food if it aligns with the aforementioned conditions. There is no additional charge for accommodating special feeding instructions. However, we do ask that any pre-cooked meals be pre-portioned and clearly labeled with your dog’s full name prior to your arrival. This ensures that we can store and administer the meals appropriately. For those meals that require refrigeration or freezing, we have the necessary facilities to keep the food fresh and safe for your pet.

What if my dog is on medication/s?

Are staff are trained to administer medication and injection medications. To ensure a smooth process, we advise owners to clearly label all medications with their dog’s full name prior to arrival.

During both the booking process and upon arrival, you will be asked to provide detailed information about the medication, including its purpose, this is documented in your pet’s secure record. For medications that need refrigeration, we have a dedicated fridge to maintain proper storage conditions.

Can I bring my dog’s belongings for their board?

Every dog is provided with a trampoline bed, cozy bedding, and blankets to make their stay as comfortable as possible. Additionally, dogs can enjoy a variety of toys during their play sessions.

If you prefer to bring your dog’s personal blanket or favorite toy for an anxious dog, please limit it to one item. We kindly request that this item be clearly labeled with your pet’s full name. It is important that these items are easily washable and dryable, as we will clean them if necessary, during your dog’s stay.

Please note that we will not require your dog’s personal lead, collar and /or car harness during their stay. These items will be removed upon arrival and handed back. Remember to bring them for your dog’s Departure process.

Should I bring anything with me when arriving my dog?

Please bring along your dog’s up to date yearly vaccination certificate. Your dog’s Medication/s and /or Special Food/s and any important information on special medications, health concerns, health issues or feeding requirements.

All dog’s need to arrive correctly restrained, so please bring your dog’s lead, collar and /or car harness with you on arrival and departure.

What if my dog has sensitive skin?

Upon your dog’s arrival for their stay, your dog is weighed, and a comprehensive health assessment will be conducted. You will be asked to disclose any existing health or skin concerns, which will be documented in your dog’s secure record.

For dog’s receiving a bath at the conclusion of their visit, we offer specialized products designed for sensitive skin. If your dog has a tendency to develop skin irritations or hotspots, we kindly request that you provide their specific creams, skin care products, or bathing items for use during their stay. This ensures that we can maintain your dog’s comfort and health effectively. We advise owners to clearly label all products with their dog’s full name prior to arrival.